Let’s ask one question - “How much
importance we give to our communication skill?” This post is not about teaching communication skills. There are multiple blogs and posts on communication.
If we see the expression of communication with a song,
“Keh dooN tumhe… Ya Chup rahoon,dil mein mere aaj kya hai…
Dil mein mere aaj Kya hai???”
So let’s begin!
The word “Communication” comes from Latin commūnicāre, meaning "to share". “Sharing” or “Symbiosis” is
the foundation on which today’s human civilization is based. In other words,
communication is one of the key elements necessary for our survival. But why we
should accept this statement? Without accepting the utmost importance of
anything, it is impossible to put an effort in learning or accepting it.
Now, what
are things we share with each other? There’s no text book or
guidelines on what to share but it can be as simple as putting up a smile or
eye contact to as complex as clarifying your role in some crime or negotiating
your point of view.
Emotions, from happiness to sadness, aspirations to frustrations, love to hatred
etc. are the inner self that gets exchanged with self and others each moment –
consciously and unconsciously. The manner in which we express these emotions
become our behavior and creates action with subsequent results. These emotions are then
converted in messages through words and non-verbal actions which forms the crux
of any communication process.
We’re the only living
organisms on this planet, who has received power of language from the creator
itself. Words, presented in right format to the right audience, have the power
to start and finish wars.
As quoted by legendary Hogwarts Head master, Albus Dumbledore
of Harry Potter series – “Words
are our most inexhaustible source of magic, capable of inflicting injury and
remedying it.”
That gives some sense to
the finding that only 35% of communication is verbal. Words need to be used
judiciously to achieve desired outcome. Sharing these emotions through words
can be in form of one on one talk to addressing a large crowd or a
nation.
Food for Thought:
How many times we’ve
regretted about not saying those words during heated argument?
As mentioned earlier, since
we share emotions, it is well communicated through our body which makes non
verbal communication percentage to staggering 65%. You can flip through any
high profile training manual; you’ll find tons of exercises on physiological
practice – eye movement, facial muscles, and body posture and so on.
“From its products to packaging,
Apple communicates its emotions of being different, innovative, aspiration
non-verbally”
Finally, what matters is the environment in which you share your emotions. The surrounding environment gives
automatic context to our message. Hence, you need to be in conscious state
whenever we communicate. Your emotions change as per environment and alter the
message to be conveyed.
In nutshell
– Communication is a process
of sharing our inner self with surrounding environment verbally and
non-verbally. Philosophies have more depth than any example or
fact. This is the reason I haven’t shared many examples. You just need to
go through this article and get the soul of the message – Understanding communication philosophy.
- The author of the article is Mr Junaid Siddqui, Assistant Professor, MBA department of Sigma Group of Institutes.
#LifeAtSigma #CommunicationIsImportant #SigmaVadodara #SigmaCampus #SigmaMBA
Website -www.sigma.ac.in
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